Refund and Returns Policy

Returns

If for any reason you are not happy with your purchase, please notify me by email within 7 days of receiving your item and return your order within 28 days from the day it is received, along with a note of your name and order details.

A refund will be made by the same method that payment was taken. It is advised that you return the goods in appropriate packaging, preferably the packaging used to send the item to you. Use a ‘signed for’ delivery method, ensure it is adequately insured and obtain proof of postage.

Any returns must be as new and in a saleable condition.

Aluminiumart reserves the right to refuse refunds if the condition of any returned item is found to be defective or unsaleable in any way.

Unless faulty, the cost of returning products will not be refunded.

Bespoke and commissioned products as well as gift cards are non-returnable/non-refundable.

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